Jobs at MTN Nigeria for: Graduate Customer Care Representative
MTN is recruiting for Customer Care Representatives.
Working in the Customer Relations Department and reporting to the Customer Care Supervisor, the ideal candidate must possess a first degree and 1 - 2 years relevant work experience in the service industry.
Candidates will have extended work hours including shifts and weekends. The positions are based in Lagos, Enugu, PH, Asaba, Abuja, Kano and Kaduna.
The main responsibilities include:
Identify and resolve customer queries effectively and efficiently, whilst maintaining the acceptable service quality standard
Follow through on customer queries ensuring prompt resolution and feedback
Escalate and route customer issues to the relevant process operators
Perform necessary system transactions related to customer request
Reports
Document actions taken to resolve client problems.
Generate periodic reports and other ad-hoc reports as requested by team lead
Combine customer care, sales, and routine administrative tasks
Generate funds from sales and render after sales support service
Handle cash and ensure correct amounts paid
Collect customer phones for warranty repairs
Deadline is 26th March 2009.
Click Here to Apply
my name is juliana kolo i will like to work with you in the customer care especially in kaduna state. my number is 08034204547. I have been trying to apply but not getting through. How do i go about it.
ReplyDeleteMy name is Chukwu Gloria.I possess all the necessary skills needed for the above named post.I believe in standard and quality in all i do.I have tried applying but is not going through.Here is my 08034801834.
ReplyDeleteThanks.
My name is Charles Ibiye, 08037061148. I would love to be given an opportunity to work with MTN Nigeria. It,s been one of my dreams and i believe i,ll give u my best. Having difficulties applying
ReplyDeleteMY NAME IS AKIN AGBOKERE. I AM A GRADUATE I HAVE ONCE APPLIED BEFORE, WAITING FOR YOUR REPLY. I WILL BE GRATEFULL IF U CAN ACCEPT MY APPLICATION.
ReplyDeleteTHIS IS MY NUMBER 08033931089 AND 07026890458
AND THIS IS MY EMAIL ADDRESS
akinlabi_agbokere@yahoo.com
I am Nwokoroku Chika, i would love to be given an oppurtunity to work in your company. 07068617499 and my email is mails4chak_lo@yahoo.com. Thanks
ReplyDeleteI would appreciate if given the opportunity to work in your customer relations department.The the findinds of my Msc research work on the Impact of Customer Relations and product marketing in the Nigerian Telecommunications Industry gives me more passion to desire to work with MTN considering its oustanding performance as revealed by my respondents.
ReplyDeleteI pray my appplication will be successful.
Ebole Tobi Williams
My phone no is 08060450171
tobiwilly@yahoo.co.uk
My name is Eze Onyinye Faustina am really interested in the named vacant position as that is my designation at present and i will love to work for MTN Nigeria. i have passion for excellence and that is what i promise to give if given the opportunity. Due to difficulty in applying, below is my E-mail address tyna4real06@yahoo.com
ReplyDeleteMy name is Grace Henkyaa.Am interested in the above named post,but having difficulty applying.I will be glad if considered for the job.Find below my E-mail address & phone no. gracenguems@yahoo.com. 08033202468
ReplyDeleteIs the job meant for university graduates alone?
ReplyDeletemy name is karikpo Ernest,working with MTN Nigeria has always been my dream.i am a 26 years old public administration graduate from Ahmadu Bello University,Zaria. i have been trying to apply for some time now, i look forward to hearing from your guys. E-mail address & phone no.erneykari@yahoo.com.08036878570
ReplyDeleteogunlaja asimiu olamibo is my name I just graduated from olabisi onabanjo nuiversity ago-iwoye. ogun state but not yet been called for services...i would like to be given a job pending when i will be called for NYSC At least the succesful ones can hold up to something instead of wandering about.thanks so much.u cant contact me on 08024001154
ReplyDeleteGoodday,
ReplyDeleteI'm Kingsley c Odigwe.i'v been trying to do the online application, but its not going through.please how do i go about it, because i believe i'm qualified for the job.I'v always wanted to be with mtn nigeria.I have Bsc in Business Administration from Unimaid and understand hausa well,so i can fit in any part of the country when given the opportunity to do so.Ican be contacted through this number 07035447094.thanks
Warm regards
Kingsley C Odigwe
Kodigwe@yahoo.com
07035447094
My name is Ilori Funke i will very much like to work with MTN,as member of customer care representative.i've been trying to apply on line but i was unable to connect.
ReplyDeleteemail address is funkeswiss@yahoo.com
contact num 08034292706.
thank you
My name is Lois Ify Onyebujoh.presently i work as a sales/client service executive.I have uploaded my cv and have received a mail for MTN but have tried to apply and haven't been able to.how do i go about it?My number is 08035519258 and email address is chocolatecookiegal@yahoo.com
ReplyDeleteMy name is Nwakaego Blessing Onuoha.I believe i am qualified for the afformentioned post in your organisation.I have been trying to apply on line all to no avail.My no is 07066756813 and my e-mail address is nwakab@yahoo.com.I will be glad if i am given the opportunity,Thanks.
ReplyDeleteOnoabhagbe Nathaniel is my name I just graduated from Ambrose Alli University, Ekpoma Edo State but not yet called for service.I would like to be given a job pending when i will be called for NYSC. At least the successful ones can hold up to something instead of wandering about.Thanks so much.You can reach me on 08078428282 as i tried uploading my CV online but its didnt work returning a message that "SERVICE UNAVAILABLE" so i had touse the comment box.
ReplyDeleteDEEP-SEATED GREETINGS, I HAVE TRIED REPEATEDLY TO GET REGISTERED ONLINE FOR THE ADVERTISED JOB, BUT ALL TO NO AVAIL. BEING IMBUE WITH CREATIVE LEADERSHIP, I WILL WORK TACTICALLY TO ENSURE THAT ORGANIZATIONAL OBJECTIVES AND MANAGERIAL GOALS ARE ACHIEVED IN A PROFESSIONAL MANNER THAT IS DEVOID OF RUCTION, MISHAP AND MALCONTENT. I AM A GRADUATE OF TOWN PLANNING FROM AKWA IBOM BY NAME VICTOR ITA OTTONG . I WOULD PREFER TO WORK AT ENUGU STATE. PLEASE CALL 07065611683. I WILL BE GLAD IF CONSIDERED, THANKS
ReplyDeleteMy name is Kabiru Suleiman O. A graduate from Ahmadu Bello Uniersity Zaria and I reside in Kauna town. Please I applied for the MTN Nigeria customer care representative and up till now i have not receive any message to know my faith about it. Please let me know my faith because it has been my dream since from my secondary school to work with MTN Nigeria most especially as a customer care representative. Here is my numbers (08036530517 and 07039168058). Please dont kill my dream.
ReplyDeleteEke Joshua okorie
ReplyDelete80-82 Ikotun Idimu Rd,
On-George Bus-stop, Ikotun,
Lagos.
+2348032499960, +2348028031441
joshuaeke@yahoo.com
Objective
Seeking a entry position as an dynamic engineer, specializing in design and system maintenance within a progressive, forward thinking group which is result oriented.
Skills
Windows 98, 2000, XP and Vista. Ms Word, Excel, PowerPoint CorelDraw , Adobe Suites. GSM Design and test. Electrical troubleshooting and system maintenance.
Employment History
2007 – 2008(SEPT – OCT) NYSC- Ahmadiyya Grammar School,Ondo
6Taught and prepared student in Mathematics & Introductory Technology.
7Responsible for initial development of computer laboratory project.
8Wrote and designed dossiers and exam questions for the entire school.
9Responsible for drafting and designing the jss 3 pre-registration for the school.
10Troubleshooting and repairs of faulty electrical installation in the corper’s lodge.
2005(JAN – JUNE) (Engineer Trainee)–Nigeria National Petroleum Cooperation,lagos (Information Telecoms Dept)
11Operations and maintenance fiber optic cables, VSAT , switches, PABX and high speed communication circuits.
12Monitoring and daily report of UHF radio system status to Abuja HQ.
13Created new telephone lines for voice and data transmission.
14Assisted in the production of memos and circular for administration.
15Ensured pace and etiquette in executing official & unofficial tasks.
2003(JAN – MARCH) - (Electrical Engineer training) – Teleks Engineers & Co. Ltd, Lagos.
1. Installation and maintenance of CCTV surveillance systems.
2. Installation of fire alarm system: smoke detectors.
3.Servicing and replacement of faulty fire extinguishers.
2000 – 2001/ 2008 to date – Parable media studios,Ikotun , Lagos
16Recording and lodging of VHS tapes.
17Converted audio in cassette to audio compact disc.
18Production of documentaries using Adobe première suite.
19Editing and production of picture slide shows using multimedia softwares.
20Excuted various outdoor video coverages which includes seminars, weddings, and musical concerts.
21Handled and operated VHS, SVHS, miniDV and DV cameras.
Education
B.Eng Electrical/ Electronic Engineering, 2006
Anambra State University.
WASSCE 1999
Methodist Boys’ High School.
Personal Details
Date of Birth – 6th Jan. 1982
L.G.A - Ohafia
State - Abia
Gender – Male
Status - Single
References –
Mrs Geogina Ejiga
Huawei Technologies, Lagos.
+2348033331175
Mrs. Ifeoma Olumide Emmanuel
Ipfy Music Konnections
48, Opebi, Rd, Salvation B/Stop,Ikeja,Lagos.
+2348033056093
Mr Timothy Aimuemojie
Parable studios,Lagos.
+2348029315488
Kindly contact
ReplyDeleteokon_edidiong@yahoo.com
+2348033358020
My name is Willie adanma.I applied for this position and have not gotten any reply up till now.
ReplyDeleteIt is my burning desire to work with MTN in this capacity.
Please kindly contact me.my e-mail is favour2fine2000@yahoo.com
hello my name is ijeoma onyemah, i will be finishing my youth service in two months time and would like to work with you in your customer care unit in any of ur offices in abuja.
ReplyDeletei am presently serving in a radio station in abuja.My e-mail address is:ionyemah@yahoo.com
Good day,
ReplyDeletemy name is babatunde am from lagos,am here to inform you that i have advert for you,i wil be glad if my request wil be grand.
My name in Nweke Jude, a graduate of industrial and Labour relations with secondclass upper from the Olabisi Onabanjo university in Ogun state. i have an excellence zeal for productivity and willing to channel it in the named vacant position or any dynamic company if given the opportunity to prove my mettle. my phone number is 08076656621
ReplyDelete