Jobs at Tata Group for Customer Care Executives

Customer Care Executive at Tata Group

TATA Group is a rapidly expanding international group with annual worldwide revenue of US$62.5billion and a total workforce of 350,000 people worldwide. As part of our expansion strategy in Nigeria, we require the services of young, energetic, and experienced Nigerian professionals to fill the position below:

CUSTOMER CARE EXECUTIVE

Job Description

Receives and directs customers as appropriate

Handles face-to-face complaints/queries from customers and ensure follow up.

Requirements

* Young and energetic
* 10 years industry experience is required for (1.2 above) and 3 years plus for others
* A good degree/diploma in Engineering or Social Sciences
* Excellent communication and interpersonal skills, confident, outgoing, sociable character
* Experience in sales of automobiles would be a definite advantage
* Valid driving licence
* Fully conversant with Outlook, Word, Excel and Power Point.
* Flexible approach to working hours to meet deadlines

Salary and Benefits

Competitive Salary, Pension, Healthcare, and excellent scope for career progression.

Method of Application

Interested and qualified candidates should send by attachment, their application and curriculum vitae (in MS Word format) and brief profile (in Excel format see sample below) stating the position they are applying for as the subject of the email on or before 25th June, 2009 to: tatahr.ng@gmail.com