Customer Service Executive Needed

CUSTOMER SERVICE EXECUTIVE NEEDED

Our client, a property management company based on Victoria Island is in need of young and very presentable customer service executives with good communication skills.

Applicants must be ready to do sales as well.

Salary is between N35,000 -N40,000 plus a pool car.

Forward all cvs to ogbobaniyi@innovativesolutionsng.com using CUSTOMER SERVICE as the subject of the mail.
You must include your passport in the mail

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Customer Service Needed at Safmarine Nigeria

Safmarine Nigeria Recruiting Customer Service

Safmarine Nigeria continues to grow aggressively and has in the last 4 years doubled its business, and expanded both its office and liner service network to encompass all maritime/commercial centers. It acts as a focus for the NBT Cluster Structure.

The cluster has strong growth potential and has a dynamic team with many different business entities, ranging from stevedoring to container terminals and logistics.

Safmarine is recruiting for an Import Customer Service (Pre-call).

Key Areas of Responsibility:

1. Achieving Safmarine Nigeria’s set Customer service yearly targets

Customer satisfaction survey target
Access and Experience targets
Customer service PDI/KPI targets
2. Handle all Safmarine Import related Pre-call activities

Ensure arrival notices are sent timely
Ensure BL parties are correctly updated in all related systems according to customer requirements
Ensure increase in invoicing accuracy in relation to invoiced parties and charges
Ensure cargo concessions given prior to arrival are documented and properly applied
3. Handle all customer service related issues

Proactive customer notifications (arrival notices, cargo rolling, re-routings, short-shipments, rotation numbers etc)
Transshipment & Re-shipment requests
Documentation amendments
Customer invoice enquires
Coordination of Safmarine branding & Events
Customer database management
Special cargo requests (step-down, retention, re-handling etc)
4. Act as in-house sales back-up

Assist in handling customer enquires and issues for segmented and non-segmented customers
Generally:

Inter and Intra department coordination – (especially with Maersk Line colleagues handling back-office functions)
Attend to APM mail communications – ensure prompt and effective communication. Ensure clear differentiation between internal correspondence and external correspondence.
Handle customer’s complaints and ensure corrective actions are initiated, thus preventing that same mistakes happening again.
Training/Special Skills Required:

Overall shipping knowledge.
Communication and probing skills.
Problem solving skills.
Inter Personal skills.
Report writing / reporting skills
Ability to multi-task
Excellent IT skills

Click here and apply online.

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Jobs at Tata Group for Customer Care Executives

Customer Care Executive at Tata Group

TATA Group is a rapidly expanding international group with annual worldwide revenue of US$62.5billion and a total workforce of 350,000 people worldwide. As part of our expansion strategy in Nigeria, we require the services of young, energetic, and experienced Nigerian professionals to fill the position below:

CUSTOMER CARE EXECUTIVE

Job Description

Receives and directs customers as appropriate

Handles face-to-face complaints/queries from customers and ensure follow up.

Requirements

* Young and energetic
* 10 years industry experience is required for (1.2 above) and 3 years plus for others
* A good degree/diploma in Engineering or Social Sciences
* Excellent communication and interpersonal skills, confident, outgoing, sociable character
* Experience in sales of automobiles would be a definite advantage
* Valid driving licence
* Fully conversant with Outlook, Word, Excel and Power Point.
* Flexible approach to working hours to meet deadlines

Salary and Benefits

Competitive Salary, Pension, Healthcare, and excellent scope for career progression.

Method of Application

Interested and qualified candidates should send by attachment, their application and curriculum vitae (in MS Word format) and brief profile (in Excel format see sample below) stating the position they are applying for as the subject of the email on or before 25th June, 2009 to: tatahr.ng@gmail.com

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Job Vacancies at SGS for Engineers, Customer Service Officers and Product Analysts

JOB VACANCY 1: PRODUCT ANALYSTS AND ENGINEERS at SGS
Job Description: SGS, inspection, verification, testing and certification company with offices in Nigeria requires the services of competent professionals to fill the position; PRODUCT ANALYSTS AND ENGINEERS

JOB CODE: TA-09
- Excellent communication and interpersonal skills at all levels. Additional language an advantage
- Computer literate (familiar with MS Window applications) and other software applications
- Detail and results-oriented
- Can work on weekends and on rotation shift basis
- Acts quickly and decisively and works well under pressure.

METHOD OF APPLICATION
Applicants should include in their detailed Curriculum Vitae (C.V), email/contact address and telephone numbers as well as copies of their academic and professional certificates

JOB VACANCY 2: Customer Service Officer Needed at SGS
Job Description: SGS, inspection, verification, testing and certification company with offices in Nigeria requires the services of competent professionals to fill the position:CUSTOMER SERVICE OFFICER

JOB CODE: CSO-09
- Excellent communication and interpersonal skills at all levels
- Computer literate in MS Window applications, Internet navigation and other software applications
- Must type at least 30 words per minute (WPM) with accuracy rate of at least 90%
- Detail and results-oriented
- Proven experience in office management and records management
- Can work on weekends and on rotation shift basis
- Acts quickly and decisively and works well under pressure

METHOD OF APPLICATION
Applicants should include in their detailed Curriculum Vitae (C.V), email/contact address and telephone numbers as well as copies of their academic and professional certificates

JOB VACANCY 3: Data Processor Needed at SGS
Job Description: SGS, inspection, verification, testing and certification company with offices in Nigeria requires the services of competent professionals to fill the position: Data Processor

JOB CODE: DPO-09
- Excellent communication and interpersonal skills at all levels
- Computer literate ( familiar with MS Window applications) and other software applications
- Must type at least 40 words per minute with accuracy rate of at least 90%
- Detail and result-oriented
- can work on weekends and on rotation shift basis
- fluent English oral and written communication
Additional language an advantage
- Acts quickly and decisively and works well under pressure

METHOD OF APPLICATION
Applicants should include in their detailed Curriculum Vitae (C.V), email/contact address and telephone numbers as well as copies of their academic and professional certificates


Deadline: Feb 5, 2009

Email application to: Human.Capital@sgs.com

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Job Vacancies in Errand Express

Job Vacancies in Errand Express
Career at Errand Express for 2008
Job vacancy 1: Customer Service Representative needed urgently at Errand Express
Job Description: Errand express is looking for an outstanding high energy employee who is committed and dedicated to service and quality.
Job Role: Administrative
Job Location: Lagos
Career level: Experienced
Job required Experience (yrs): 2
Industry: Other
Minimum Qualification: Bachelor
Email application to: recruitment@errandex.net

Job Vacancy 2: Field Service Representative wanted at Errand Express
Job Description: Errand express is looking for an outstanding high energy employee who is committed and dedicated to service and quality.

Job Location: Lagos
Status: Full_Time
Career level: Experienced
Experience for Job(yrs): 3
Industry: Other
Job Minimum Qualification: Bachelor Degree
Email application to: recruitment@errandex.net

Job vacancy 3: Business Manager at Errand Express
Job Description: Errand express is looking for an outstanding high energy employee who is committed and dedicated to service and quality.
Job Role: Business_Development
Job Location: Lagos
Job Status: Full_Time
Career level: Experienced
Experience Required (yrs): 5
Industry: Other
Job Minimum Qualification: Bachelor
Email application to: recruitment@errandex.net

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Total Nigeria Plc Vacancies

Job: CUSTOMER SERVICE OFFICER
Job Details
Job Type :

Company : Total Nigeria Plc
Contract : permanent position
Branch : Refining Marketing
Job Location : Nigeria - Lagos

Interviews will
take place in : Head Office, Lagos.
Starting date : As soon as possible
Salary : According to profile and experience
CLICK HERE TO APPLY


Job description :
Keep Company’s records of transactions with its numerous customers property/promptly and ensure completeness, reliability and accuracy.
Provide Customer Service in a professional and excellent manner to promote retention of Company’s customers for continued business
Attend to all Customers’ enquiries, complaints, requests and queries in a prompt and professionally efficient manner
Contribute to the development of an encyclopedia of accepted solutions to problems frequently presented by customers at the Service Centre.
Serve as a vehicle to obtain customer feedback for the use of the larger Company
Participate in providing technical back up concerning customer accounting to the sales force.


Job Required skills :

Education : BSC / HND in any discipline


Job Experience :
Minimum of 2 years work experience


Job Skills :

Must possess good communication and interpersonal skills
Must be attentive to details
Must have good analytical skill
Must possess good organizational skill
Must be a good team player
Must be a person of high integrity
Must be proficient in the use of computer (Template Light, Excel and Word)

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Jobs at Visafone Communications

If you are good in using computer applications then you can work in Visafone Nig
To Apply for the Job
Then submit ur Cv to VISAFONE COMMUNICATIONS via the email address below. The subject of the mail should be customer care.

hr@visafone.com.ng

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